REFUND POLICY FOR ATTORNEA PVT. LTD.

At Attornea Pvt. Ltd., we aim to provide the highest quality legal services and ensure client satisfaction. However, we understand that there may be circumstances where a refund is necessary. Please read our detailed refund policy to understand your rights and our obligations.

Eligibility for Refund
  1. Service Not Rendered:
    • If a service you have paid for is not rendered due to any fault on our part, you are eligible for a full refund.
  2. Cancellation of Service:
    • If you decide to cancel a service before it has been rendered, you may be eligible for a full or partial refund depending on the stage of service delivery.
Non-Refundable Services

Certain services are non-refundable due to their nature, including but not limited to:

  • Consultation Fees: Fees paid for legal consultations once the consultation has taken place.
  • Government Fees: Any government or regulatory fees paid on behalf of the client for services such as company registration, trademark filing, etc.
  • Completed Services: Services that have been fully rendered and completed to the client's specifications.
Refund Process

To request a refund, please follow these steps:

  1. Contact Us:
    • Email us at info@attornea.com or call our customer service at +92-335-4655480 your order details and the reason for the refund request.
  2. Review:
    • Our team will review your request and may contact you for additional information or clarification. The review process involves:
      • Verifying the service status.
      • Assessing the stage of service delivery.
      • Checking any applicable terms and conditions.
  3. Decision:
    • We will inform you of our decision regarding your refund request within 14 business days. The decision will be based on:
      • The validity of the request.
      • Compliance with our refund policy.
      • Specific circumstances of the case.
  4. Refund Issuance:
    • If your refund request is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days. Refunds may be issued in the form of:
      • A credit to your bank account.
      • A credit to your credit card.
      • A credit to your PayPal account (if applicable).
Conditions for Refunds

Refunds are subject to the following conditions:

  • Proof of Purchase: You must provide a valid proof of purchase (receipt or order number).
  • Timeline: Refund requests must be made within 30 days of the original purchase date.
  • Compliance: The service must comply with the terms and conditions agreed upon at the time of purchase.
Contact Information

For any questions or concerns regarding our refund policy, please contact us at:

  • Email: info@attornea.com.
  • Phone: +92-335-4655480
  • Address: Building No 977 Block JII Behind Mcdonald’s Johar Town, Lahore.

We appreciate your business and are committed to ensuring your satisfaction with Attornea Pvt. Ltd. Thank you for choosing our services.